Straight answers about HVAC here.

Customers describe full system replacements finished in about two days. One review says the system was installed within a couple of days of first contact, and another says they called on a Thursday and had the entire new AC system installed by Saturday. Actual timing depends on equipment availability and the size of the job, so call and we will tell you honestly what your timeline looks like.

Yes. Freeze Zone is open 24 hours a day, seven days a week. An air conditioner that fails at 11pm in July is not a problem that waits until Monday, and a house in this valley heats up fast once the system stops. Call (702) 883-2332 whenever it happens.

Yes. Freeze Zone Heating & Cooling is based in Henderson, Nevada and serves the entire Las Vegas Valley, Henderson, and the surrounding areas.

Yes. Freeze Zone Heating & Cooling, LLC holds Nevada contractor license number 0088035.

Yes. Our technicians work on both residential and commercial heating and cooling systems, including rooftop package units, and we install, service, and repair the equipment you already have.

It depends on the age of the unit and what failed. A repair usually makes sense on a system under about ten years old with a single failed component. Once a unit is older than that, and especially once it uses R 22 refrigerant, the cost of a major repair often goes toward equipment that will fail again soon. We will tell you which situation you are in rather than defaulting to the more expensive answer.

Once a year, before cooling season. Systems in Southern Nevada run far more hours at far higher temperatures than in most of the country, so components wear faster here. An annual preventative maintenance inspection in spring is what catches a weak part before it fails during a July heat wave.

The most common causes in this valley are a dirty or iced-over evaporator coil, a failed capacitor, low refrigerant from a leak, or a condenser that cannot shed heat because it is packed with dust and cottonwood. If the air is moving but it is not cold, the system is usually still running while something in the refrigeration circuit has failed, and continuing to run it can make the damage worse. Turn it off at the thermostat and call (702) 883-2332.

Expect roughly 10 to 15 years here, which is shorter than the national average of 15 to 20. Systems in Southern Nevada run many more hours at much higher temperatures than equipment almost anywhere else in the country, so they simply accumulate wear faster. A unit that has been maintained annually reaches the top of that range. One that has never been serviced often does not.

It depends on the size of the system, its efficiency rating, and what the existing ductwork and electrical need. We quote after seeing the house rather than over the phone, because a number given blind is a number we would have to revise on site. Customers describe our bids as reasonable. Call (702) 883-2332 and we will walk you through what drives the price.

Yes. We handle furnace repair, heating service, annual heating maintenance, and full heating system replacement across Las Vegas and Henderson. Desert winters get colder than visitors expect, and a furnace that has sat unused since spring is worth checking before the first cold night rather than during it.

It depends on the fault, so we diagnose before quoting rather than giving a number over the phone that we would have to revise on site. Customers describe our bids as reasonable. Call (702) 883-2332 and we will walk you through what the diagnosis involves.

Freeze Zone is a family owned company based in Henderson, run by a father and son with more than 20 years of experience in heating and cooling. Customers most often deal with Ricardo, who is named directly in a number of the company’s reviews.